Most KIOSK hardware manufacturers do not offer software-hardware system integration solution, clients could not monitor remotely the current operational status, and could not update functions instantly, which may cause low efficiency and increase operational cost.

The common situation of KIOSK which is lack of management system:

1. It is not easy for users to get started and operate.

2. When KIOSK is under malfunction, the service would pause, and would not repair automatically.

3. Support staffs could not retrieve the status of KIOSK remotely and dispatch maintenance man accordingly.

4. The cost of adding new functions to the software in the future is very high.